Matatoa terms of service

1. Service scope

Matatoa provides information, design, and implementation of automation, artificial intelligence, integrations, n8n workflows, messaging channels, and digital services. Available functionality may vary according to the accepted service proposal and the permissions granted by each user or client.

2. Permitted use

Users must use the services lawfully, responsibly, and in accordance with these terms. Applications and integrations may not be used to infringe third-party rights, distribute unlawful content, bypass security controls, access accounts or data without authorization, or interfere with service operations.

3. Accounts and third-party integrations

Some functionality may require a user to connect a third-party account, such as Google, Microsoft, WhatsApp, n8n, Azure, or another provider. The user represents that they are authorized to connect that account and permit access to the data strictly necessary for the selected functionality.

When an integration uses Google APIs, access is limited to the permissions the user grants. The user can revoke that access through their Google account or stop using the integration. Third-party services may also be subject to their own terms, policies, and operational limits.

4. Data and privacy

The handling of personal data and Google user data is governed by the Matatoa privacy policy. Users are responsible for having a lawful basis and the required permissions for data they provide or process through a contracted service.

5. Availability and changes

Matatoa seeks to keep its channels and solutions available, but does not guarantee that every service, integration, or third-party provider will operate without interruption. Functionality may be updated, changed, suspended, or withdrawn when necessary for technical, security, legal, or operational reasons.

6. Proposals and contracted services

An accepted proposal, statement of work, or contract may set specific commercial terms, deliverables, support, confidentiality, responsibilities, and timelines. When a written agreement exists for a service, its specific terms prevail over these general terms in case of conflict.

7. Intellectual property

Content, marks, design, and materials published by Matatoa may not be copied, modified, or reused beyond permitted use without authorization. Rights in specific deliverables are governed by the applicable commercial agreement.

8. Changes to these terms

Matatoa may update these terms to reflect changes to its services, legal requirements, or operating practices. The current version will remain published on this page with its effective date.

9. Contact

For questions about these terms or a Matatoa integration, use the main-site form or the channels published at www.matatoa.cl.